Frequently Asked Questions
Everything you need to know about Biiper off-grid communication.
Getting Started
No. Biiper has zero monthly fees, ever. You buy the device once and use it forever. No hidden costs, no activation fees, no subscriptions.
Setup takes about 2 minutes. Download the free app, turn on your Biiper, pair via Bluetooth, and you're ready to communicate off-grid.
Biiper works with iPhone (iOS 14 or later) and Android (10 or later). The app connects via Bluetooth 5.0.
Range & Performance
Range depends on terrain. In open areas (deserts, ridgelines, water), expect 5-10+ miles. In dense forest, 1-3 miles. Urban areas, 0.5-2 miles. Mesh networking extends range significantly when multiple devices are present.
Every Biiper relays messages automatically. If your recipient is 6 miles away but another hiker is 2 miles out, your message hops through their device to reach the destination. Messages can hop through up to 7 devices.
Yes. Biiper creates its own radio network between devices using LoRa technology. No cell towers, no satellites, no infrastructure needed.
Battery & Charging
5+ days of active use, 30+ days in standby mode. Actual battery life depends on usage patterns, temperature, and message frequency.
Biiper charges via USB-C. Full charge takes about 2 hours. Use any standard USB power source or portable battery pack.
Yes. Biiper works normally while connected to power.
Durability & Environment
Yes. Biiper is IP67 rated—fully waterproof for 30 minutes at 1 meter depth. It handles rain, splashes, and brief submersion.
Biiper is drop-tested to 6 feet (1.8m) onto concrete. The ruggedized case protects against typical outdoor impacts.
Biiper operates from -4°F to 140°F (-20°C to 60°C). Safe for winter skiing and desert summer adventures.
Features & Usage
Only if a Biiper in your network has internet connectivity (cell or Wi-Fi). When any device bridges to the internet, messages can reach regular phones via the app's cloud routing.
Yes. Create unlimited group channels in the app. Everyone with a Biiper in range or connected via mesh can participate.
Press and hold the alert button. Your emergency alert broadcasts to all nearby Biipers with your GPS coordinates. If any device has connectivity, it forwards to emergency contacts you've pre-configured.
Yes. All messages are encrypted end-to-end with AES-128. Even relay devices in the mesh can't read your messages—they just pass them along.
Buying & Warranty
Each Biiper comes with the device, USB-C charging cable, carrying lanyard, and quick start guide. Multi-packs include one cable and lanyard per device.
Yes. Every Biiper includes a 2-year manufacturer warranty covering defects in materials and workmanship.
30-day money-back guarantee. If Biiper doesn't work for you, return it for a full refund (minus shipping). Device must be in original condition.
Single: Add to existing group. Duo Pack: Couples, hiking partners. Family Pack (4): Families, small groups. Team Pack (8): Clubs, large expeditions. The more devices, the stronger your mesh network.